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ChanneLinx Customer Support Analysts use state-of-the-art tools to provide first-rate assistance and ensure the consistency of customer information throughout the ChanneLinx organization. These tools include call tracking, web support, knowledge libraries, online document access, and remote access to customer-hosted applications. For customer convenience, we offer a variety of contact options:
 
 
Option 1
Option 2
Option 3
Phone
Submit a support instance and monitor it until it is resolved. You must have a User ID and Password to login or you can sign-up to use this service. Submit an issue at your convenience and a Support Analyst will contact you with a resolution.
Toll Free in the U.S. and Canada
1.800.900.9864

Worldwide
864-527-3550
Billing Questions
For the fastest resolution of an after-hours emergency issue, use this Emergency Form and our on-call Support Analyst will be notified with the specifics of your issue and will contact you with a resolution. If you are unable to use the form, use the phone numbers above and follow the instructions for contacting us after-hours.           If you have a question about an invoice
          from  ChanneLinx, please send an e-mail to
           BILLING@CHANNELINX.COM.  Our Accounts
           Receivable department will respond quickly
           to your request.
 
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